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Return/Refund Policy

At Copper Utensils Manufacturer in India, we’re committed to providing our customers with high-quality copper products and excellent service. If for any reason you’re not satisfied with your purchase, we offer a flexible return and refund policy.

 We accept returns and refunds for any unused and undamaged products within 14 days of the purchase date. To initiate a return or refund, please contact our customer service team via email or phone and provide your order number and reason for the return/refund.

Once we receive your request, we’ll provide you with a return shipping label or arrange for a pickup, depending on your location and the product’s size and weight. Please make sure that the product is securely packed and in its original packaging to avoid any damages during transit.

Once we receive the product and verify that it’s in its original condition, we’ll initiate the refund process. The refund will be processed via the original payment method within 5-7 business days of receiving the returned product.

 Please note that we cannot accept returns or refunds for customized or personalized products, such as engraved or customized designs. We also cannot accept returns or refunds for products that have been used or damaged by the customer.

 If you receive a damaged or defective product, please contact our customer service team immediately, and we’ll arrange for a replacement or refund as soon as possible.

we strive to provide our customers with the best possible service and experience. If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us.

 Shop now with confidence and discover our high-quality copper products.

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